Benefits Question?

Call the Benefits Help Desk

The Benefits Help Desk is your personal benefits support service intended to aid you with a wide range of benefits and insurance issues. The Benefits Help Desk is staffed with dedicated professionals to resolve your benefits-related issues and inquiries.

The Benefits Help Desk keeps all inquiries and personal data completely confidential — collecting information and providing information to only the organizations you authorize. The Help Desk complies with all HIPAA regulations.

You can access the Benefits Help Desk by toll-free telephone at 877-373-6535. The staff is available from 8am–8pm ET, Monday through Friday. After hours, you can leave a voice mail message — your call will be returned within 24 hours (or on Monday, if received during the weekend). Spouses and dependents are also invited to use the Benefits Help Desk. Spanish speaking staff is available.  You may also email them at benefitshelpdesk@epicbrokers.com .